Office Information

At your Office visit:

We want our patients to take the correct medication and the correct dose.  To ensure this we strongly suggest that you keep a written record of your medications and bring it with you to every visit.

• Name of the medication
• Strength / Dose
• Frequency of taking the medication
• Quantity - do you fill your prescriptions monthly or do you get a 90 day supply?

We want you to obtain all refills at your regular office visit.  This is most efficient for you and for us.

Check all of your bottles for refills needed BEFORE your next office visit.

If you are calling in a prescription refill request, please have complete information available.  We wil need to know the name of the prescription, the strength or dosage, how often you take the medication, how many pills yo need, and the name and location of your pharmacy.

Routine calls for non-urgent scheduling, prescription refills, billing department, and referral department should be made between 8:00 AM and 4:00 PM Monday through Friday.

EVENING phone calls should be limited to those issues which CANNOT wait until the following morning

WEEKEND phone calls should be of an URGENT/EMERGENCY nature which CANNOT wait until Monday morning.

*PLEASE BE AWARE THAT ALL INSURANCE IS SUBJECT TO CHANGE WITHOUT NOTICE.*

We DO NOT participate with any medical assistance programs, insurances, or any products of medical assistance.

HERITAGE MEDICAL GROUP accepts the following insurances:

Aetna/US Healthcare

• Aetna Golden Choice
• Aetna Medicare PEBTF
• Aetna EPO
• Aetna Better Health Kids
• Aetna Better Health - we do not participate with this product

AmeriHealth Mercy (Not all practices participate with this product. Please call office for confirmation)

Bravo Health

Capital BlueCross/KHPC

• All products including Medicare PPO
• Keystone Direct Access
• PEBTF Keystone HMO
• Special Care

Cigna

EHP Significa

First Health

Gateway (Not all practices participate with this product. Please call office for confirmation)

Gateway Medicare Assured (Not all practices participate with this product. Please call office for confirmation)

Geisinger Health Plan

• Geisinger Health Plan Kids

Golden Rule

Great-West Healthcare

HealthAmerica

• HealthAssurance CCPPO
• HealthAssurance PPO
• Hershey Managed Care/Health Style
• Health America One
• Advantra Freedom
• Assurant Health with First Health (if First Health on back of card)

Highmark Blue Shield

• Premier Blue
• Blue Chip
• POS, PPO, Direct Blue, Select Blue
• FreedomBlue
• Fair Care
• PEBTF
• Special Care

Humana/Choice Care

• We do not participate with Humana Medicare Products
• Commercial PPO

Intergroup

Mailhandlers

Medicaid (Not all practices participate with this product. Please call office for confirmation.)

Medicare

Medicare Advantage PFFS – There are a large number of Medicare Advantage products. Please call to confirm that we participate with your insurance.

PHCS (Private HealthCare Systems)

Prime Health Services

• We do not participate with the Medicare Advantage Product

PrimeSource Health Network

• Includes PPHN through PrimeSource

RR/Travelers Medicare

Teamsters

Tricare/HealthNet Federal Services

• Includes Tricare Reserve Select, Tricare Standard and Tricare Prime

Unison aB (Not all practices participate with this product. Please call office for confirmation.)

• New name effective 01/01/2011 UnitedHealthcare Community Plan

UnitedHealthcare/Oxford Health Plan

• Includes United Healthcare Choice Plus
• Includes Oxford Health Plan
• Mamsi
• OneNet PPO
• United Health Care Community Plan Kids
• United Health Care Community Plan – we do not participate with this product
• Empire UHC – we do not participate with this product

United Mine Worker’s Health & Retirement

NOTE: We do not accept DISCOUNT CARDS, although patients are welcome to see a provider as self-pay and submit the claim for reimbursement.

Testing and Services:

• Electromyography (EMG) - Click link for more information
• Peripheral Nerve Conduction Studies (NCS)
• Routine Electroencephalogram (EEG) - Click link for more information
• 24/48 Hour EEG - Click link for more information.
• Evoked Potentials
• Vestibular Nystamography - Click link for more information.
• Neuropsychological Testing
• Polysomnography (PSG)
• Multiple Sleep Latency Test (MSLT)
• Maintenance of Wakefulness Test (MWT)
• VNS Reprogramming
• Botulinum Toxin Therapy (Therapeutic Botox)
• Greater Occipital Nerve Blocks
• Lumbar Punctures
• Skin Biopsies